FAQ

Social Media Management Services For Your Business From $299 Month

We help businesses drive traffic, leads + sales via social media strategy, marketing + advertising

FREQUENTLY ASKED QUESTIONS

Social Media Management Services For Your Business From $299 Month
Is this suitable for any business?
Is this suitable for any business?

Of course! No matter what your business provides, Social Media can help you succeed. We are offering low cost Social Media Marketing & Advertising Services for all business profiles in one place

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Do you require my credit card details?
Do you require my credit card details?

When you sign up to one of our Social Media Plans, you will be prompted to pay using your credit card to sign up to a recurring monthly subscription. Please read our Terms & Conditions for further information.

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I don't have the time to post all the time, can you do it for me?
I don't have the time to post all the time, can you do it for me?

Absolutely, choose from one of our Social Media content writing packages and our writers will post relevant content for your business

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Can I order more than one Social Media Package?
Can I order more than one Social Media Package?

Yes, order as many as you like. If you have multiple businesses or locations let us know! We may offer you a discount

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Do you offer Refunds?
Do you offer Refunds?

No. All services are prepaid monthly in advance with no contracts. Please see our refund policy for more information

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What exactly is Social Media consultation?
What exactly is Social Media consultation?

All our plans include Social Media consultations. These will be with your account manager to help you get started and make the best use of our services and plan the upcoming social media marketing activities together

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What analytics do you provide?
What analytics do you provide?

All plans include a 24/7 analytics dashboard at where you can login anytime to check analytics for your Social Media accounts

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Can I preview the posts prior to them being posted?
Can I preview the posts prior to them being posted?

Absolutely, if you are on the higher plans you will have all scheduled content in your dashboard before it gets posted. You will be able to edit the post if required

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Who writes the content? Do you sub-contract out for that?
Who writes the content? Do you sub-contract out for that?

We have an amazing team of Content Specialists that are Social Media pros and native speakers of the language they’ll be posting in. They spend lots of time scouring the internet to find great content that will match your company’s Social Media needs. Writers are from Australia, USA, Canada and New Zealand.

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What’s included in SEO blogs writing?
What’s included in SEO blogs writing?

Our two higher Plans include blog writing. We’ll write blog articles of up to 500 words each for your blog, which are SEO optimised with your keywords and topics. These will be written explicitly as per your needs, to engage your readers, grow your website traffic and promote your products and services.

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Is there Support if I get stuck?
Is there Support if I get stuck?

Of course! Our team of friendly support experts are ready to answer your questions and solve any problems that you may come along. Just send us a message using out Ticket System or use the chat icon.

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What is Facebook advertising and what are its benefits?
What is Facebook advertising and what are its benefits?

Some of our plans include Facebook advertising budget and management. Under which we’ll create and manage your Facebook ad campaigns for your Facebook page/website and will spend the included budget for the growth of engagement/likes and leads. Facebook advertising has been proven to be a great tool for increasing reach and brand loyalty. It’s especially recommended if you have a small business

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Do you offer a Free Trial?
Do you offer a Free Trial?

We do not offer a trial period at this time, sorry. Our pricing is too finely tuned to offer a free trial. A lot of work goes into setting up your service, with no setup fee charged. We recommend giving us a try for one month to see how freaking awesome we are

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What’s the call-to-action for curated content?
What’s the call-to-action for curated content?

Our higher Plans include a call-to-action widget for all the curated content we share. The call-to-action widget will be added via snip.ly This has been proven to convert readers into website visitors and eventually, customers.

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I don't have any social media accounts yet. Can you create those for me?
Yes, sure we can. Creating and optimising Social Media accounts is included depending on your plan
Can I also post on my social accounts while you are working on them?
Yes. They are yours, after all! We’ll take care of your Social Media, but you can always engage if you would like to!
Will I have to give the login details for my social accounts?
Yes, for Twitter, Pinterest and Instagram, we’ll need login details. For other networks like Facebook, Google+, LinkedIn and YouTube, you can make us a ‘manager/editor’ of the page which does not require providing the login details
How relevant is the content that you post?
an I be sure your content will be relevant to my business? Yes, you can be sure. All the content that we post will be specially crafted for your business by a trained content specialist to engage your audience.
I usually have promotions and offers for my business. Can you promote them?
Yes, definitely. You can just send them to your account manager. Your account manager will schedule them as required.
What’s included in the animated video creation?
Our SuperCharge Plan includes one animated video creation. We will create a custom animated video, around 60-90 seconds in length, specifically for your brand, to promote your products and services on Social Media. We’ll also add a male/female UK/US voiceover. We’ll promote this on Social Media with the right optimisations to drive traffic to your website and bring in new sales.